This article will help you add custom revenue in TrueProfit, such as income from non-Shopify sources like Amazon, TikTok Shop, or physical stores. By doing this, you can include all your income sources in TrueProfit to keep your profit reports accurate.
On this page
What is custom revenue feature?
The Custom Revenue feature lets you manually add extra income or revenue that doesn’t come from Shopify to your TrueProfit reports.
For example:
You sell products through other channels like Amazon, TikTok Shop, Facebook, or eBay.
You receive income from sources such as tax refunds, coupons, or physical stores (POS).
Adding these incomes manually ensures your reports show a complete and accurate picture of your profit.
How to add custom revenue
Step 1: From the dashboard, click Custom Revenue in the left navigation
Step 2: Add a new revenue
From the Custom Revenue page, click Add Custom Revenue on the right top of page
Step 3: Step 3: Fill in the revenue details
In the Add custom revenue form, enter the following:
Name: Enter a name for your custom revenue (for example, Amazon Refund).
Currency: Choose the currency for this revenue (or follow your store currency)
Amount: Enter the total revenue amount.
Start date and end date: Select a date range (they can be the same day).
Source: Amazon, Tiktok shop, Physical store, or you can name it by typing the name, example: Taxes reclaim
Once you’ve filled in all the fields, click Add.
Tips
Use clear, descriptive names (for example, Amazon US Sales – September) for easier tracking later.
After adding a custom revenue, review your total profit to ensure it’s reflected correctly in reports.
Affected metrics in Dashboard
After adding custom revenue, some dashboard metrics will be updated to reflect this new data.
A new metric called Custom Revenue is added to both the dashboard and the Customize Metrics view (for single store and all stores).
The following formulas are updated accordingly:
Metrics | After Custom Revenue Feature |
Revenue | Revenue = Gross Sales – Discounts – Returns + Taxes Collected + Shipping Charged + Custom Revenue |
Average Order Value | Average Order Value = (Revenue – Custom Revenue) / Orders |
Average Order Profit | Average Order Profit = (Net Profit – Custom Revenue) / Orders |
If you have any questions, feel free to contact our support team
for help.