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Troubleshooting

I. This connector has no tools available

If you see "This connector has no tools available," click ⋮ next to Disconnect, then select "Refresh tools list".

II. AI can't answer questions about my TrueProfit data anymore

Already refreshed the tools list but still getting errors, or still can't get any answers about your TrueProfit data? Try this:

TrueProfit MCP doesn't use a separate login. It shares the same session as your TrueProfit web app account (app.trueprofit.io).

Your connection stays active for up to 90 days, counted from the last time you signed in to app.trueprofit.io, not from when you first connected the AI tool.

You'll lose the connection if you:

  • Sign out of app.trueprofit.io

  • Change your password

  • Reset your password

  • Have your permissions changed by the store owner

To reconnect:

1. Open app.trueprofit.io and sign in

2. Go back to your AI tool (ChatGPT, Claude, or OpenClaw)

3. Authorize the connection again when asked

This applies the same way across ChatGPT, Claude, and OpenClaw (Clawdbot).

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