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Connect with Zendrop dropshipping platform

Connect Zendrop to TrueProfit with an API key to sync COGS and shipping costs for orders Zendrop fulfills.

If Zendrop fulfills orders for your Shopify store, you don't need to enter each order's costs by hand. Connect Zendrop to TrueProfit, and TrueProfit syncs the COGS and shipping costs Zendrop charges you, so your Net Profit reflects what you actually pay.

What you get

  • No manual cost entry. COGS and shipping costs for Zendrop orders sync automatically.

  • Costs that stay current. When Zendrop fulfills an order, cancels part of it, or refunds you, TrueProfit updates the costs.

  • Past orders included. After you connect, TrueProfit also syncs costs for your earlier Zendrop orders.

How TrueProfit syncs Zendrop costs

TrueProfit checks your Zendrop orders every 15 minutes, even when you're not signed in, and syncs two costs for each order:

  • COGS: the product cost Zendrop charges you.

  • Shipping cost: everything else Zendrop charges you for the order, such as shipping, Zendrop fees, and taxes.

Orders that Zendrop doesn't fulfill aren't included.

Before Zendrop fulfills an order, TrueProfit uses the amount Zendrop expects to charge. If Zendrop doesn't have that amount yet, the order keeps TrueProfit's estimate from your cost settings.

Before you connect

Use the Zendrop account that fulfills orders for this Shopify store, and create an API key there that can read orders and stores. If the account has more than one store, TrueProfit only syncs the store that matches your Shopify store.

Connect Zendrop to TrueProfit

  1. In TrueProfit, go to Integrations. Under Browse Platforms, select Dropshipping Platforms, or type "Zendrop" in Search integrations.

  2. Click the Zendrop card. The Zendrop integration window opens.

  3. Click the Zendrop account link, or go to app.zendrop.com/api-tokens. Create an API key there and copy it.

  4. Back in TrueProfit, paste the key into API Key and click Connect.

  5. When you see Zendrop connected, Zendrop moves to Connected Platforms with a Connected badge.

TrueProfit then syncs your Zendrop orders in the background. When it finishes, you see Zendrop orders sync completed with a link to open Orders Report.

If you see "The API Key or API Secret you entered for Zendrop is incorrect. Please check and try again.", copy the full key again from the Zendrop account that fulfills this store's orders, and check that it can read orders and stores.

Check your Zendrop costs in the Orders Report

In the TrueProfit Orders Report, costs from Zendrop show the Zendrop icon in the COGS and shipping cost cells. Hover over the icon to see Data from Zendrop. You can't edit these costs on the order or in Bulk Edit, so they stay matched to what Zendrop charges.

A few things to know

  • Costs you entered stay. If you set an order's COGS or shipping by hand, or another integration such as CJ Dropshipping set it, TrueProfit keeps that value.

  • Orders Zendrop doesn't fulfill keep their current costs.

  • Cancelled orders. If Zendrop cancels a whole order, or it's fulfilled outside Zendrop, TrueProfit goes back to its estimate from your cost settings, not 0.

If your Zendrop API key expires

TrueProfit shows an Expired badge on Zendrop in Connected Platforms, and API key expired. in your Dashboard sync status. Syncing stops, and costs already synced stay. The Zendrop window says: "Your token is expired. Please disconnect, then add a new API key to resume."

  1. Open the Zendrop window, or click Update API key in your Dashboard sync status.

  2. Click Disconnect, then Confirm.

  3. Connect again with a new API key. TrueProfit syncs your past Zendrop orders again.

Disconnect Zendrop

In Connected Platforms, click Zendrop, then Disconnect and Confirm. Costs already synced stay on your orders. TrueProfit doesn't keep your API key, so paste it again when you reconnect.

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