If you fulfill your Shopify orders with AliExpress through DSers, you don't need to enter each order's costs by hand. Connect your AliExpress account to TrueProfit, and TrueProfit syncs the COGS and shipping costs that AliExpress charges you. Your Net Profit then reflects what you actually pay.
What you get
No manual cost entry. COGS and shipping costs for your AliExpress orders sync automatically.
Costs that stay current. TrueProfit checks your AliExpress orders every 15 minutes, even when you're not signed in.
Past orders included. After you connect, TrueProfit also syncs costs for earlier orders that DSers linked to AliExpress.
How TrueProfit syncs AliExpress costs
When DSers places an order on AliExpress, it can add the AliExpress order number to your Shopify order. TrueProfit reads that number and gets two costs from your AliExpress account:
COGS: the product price you pay AliExpress, after discounts.
Shipping cost: the shipping you actually pay AliExpress. Free shipping counts as 0.
If one Shopify order has several AliExpress orders, TrueProfit adds their costs together. Other currencies are converted to your store currency at the rate from when you paid for the AliExpress order.
Until the AliExpress order number appears on a Shopify order, the order keeps TrueProfit's estimate from your cost settings. Once DSers adds the number, TrueProfit picks it up within 15 minutes.
Before you connect
TrueProfit needs three things to sync your AliExpress costs:
You fulfill this store's orders with AliExpress through DSers.
You sign in with the AliExpress account that DSers uses to place your orders. Orders from another AliExpress account aren't synced.
In DSers, turn on Sync order numbers to store (here). TrueProfit takes you to this setting right after you connect.
Connect AliExpress to TrueProfit
In TrueProfit, go to Integrations. Under Browse Platforms, select Dropshipping Platforms, or type "AliExpress" in Search integrations.
Click the AliExpress & DSers card. The AliExpress integration window opens.
Click Connect. AliExpress opens in the same tab.
Sign in to AliExpress and approve access for TrueProfit. You return to the TrueProfit Integrations page.
You see AliExpress connected, and AliExpress moves to Connected Platforms with a Connected badge.
In AliExpress is connected - just one last step window, click Open DSers Settings. DSers opens in a new tab.
In DSers, go to Order Settings → Order Details Synchronization and turn on Sync order numbers to store.
Back in TrueProfit, click I've turned it on.
If you cancel or decline on AliExpress, nothing connects and the card stays in Browse Platforms. If you see "Could not connect AliExpress. Please try again in a few minutes.", try again later.
Check your AliExpress costs
TrueProfit syncs your past AliExpress orders in the background after you connect. When it finishes, you see AliExpress orders sync completed with a link to Open Orders Report.
In the TrueProfit Orders Report, costs from AliExpress show the AliExpress icon in the COGS and shipping cost cells. Hover over the icon to see Data from AliExpress. You can't edit these costs, so they stay matched to what AliExpress charges.
If an order still shows TrueProfit's estimate, open it in your Shopify admin. Check that the AliExpress order number appears under Additional details. If it doesn't, check the DSers setting in step 7.
A few things to know
Costs you entered stay. If you set an order's COGS or shipping by hand, TrueProfit keeps that value. The same goes for costs from another integration, such as CJ Dropshipping.
Orders without an AliExpress order number keep their current costs.
One supplier per order works best. If an order mixes AliExpress items with another supplier's items, the synced cost covers only the AliExpress part.
Taxes aren't included. The synced cost doesn't include taxes AliExpress charges, such as EU VAT.
Cancelled AliExpress orders. If AliExpress cancels an order, or its payment expires, TrueProfit removes its cost. With no AliExpress order left, the Shopify order goes back to TrueProfit's estimate, not 0.
Refunds. A refund changes the synced cost only if AliExpress updates the order's amounts.
Recent orders get updates. TrueProfit rechecks orders from the last 30 days. Changes to older orders show up the next time you connect.
If you need to reconnect AliExpress
When TrueProfit can no longer reach your AliExpress account, it shows an Expired badge on AliExpress in Connected Platforms. Your Dashboard sync status shows Account failed to connect. Syncing stops, and costs already synced stay. The AliExpress window says: "AliExpress account failed to connect. Reconnect to continue syncing data."
Open the AliExpress window, or click Reconnect in your Dashboard sync status or notifications.
In the AliExpress window, click Reconnect, then approve access on AliExpress again.
Check in DSers that Sync order numbers to store is still on. Then click I've turned it on in the AliExpress is connected - just one last step window. TrueProfit syncs your past AliExpress orders again.
Disconnect AliExpress
In Connected Platforms, click AliExpress, then Disconnect and Confirm. Syncing stops, and costs already synced stay on your orders. If you connect again later, TrueProfit syncs your past AliExpress orders again.
